Privacy Policy


 Privacy Policy

Obsidian Group of Consulting and Counseling (referred to as “OGCC”, “we”, “us”, or “our”) is committed to protecting the privacy and personal data of all users and clients who engage with us.

By using our services or accessing our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect only the relevant information required to assess your needs and provide you with a better service experience. This may include:

Name (optional; may be anonymized internally)
Email address and phone number
Booking and payment details
Communication history with OGCC
Session notes, assessments, or responses provided during services
Device and browser details for analytics and site improvement

2. Use of Information

The information we collect is used to:

Deliver personalized, high-quality services
Analyze and improve our offerings
Communicate regarding sessions, updates, or support
Fulfill internal recordkeeping and legal requirements

We value your trust. Your data is never shared with third parties. Stay stress-free.

3. Confidentiality and Anonymity

OGCC maintains strict confidentiality:

Client names and personal identifiers will never be disclosed publicly without explicit, written consent.
If testimonials or reviews are used, names are anonymized unless otherwise approved by you.
nternal records may use client codes or aliases for added privacy.

4. Data Sharing

We do not sell, rent, or trade your data. Your data will only be shared:

If legally required by government or regulatory authorities
With our internal team or contracted professionals under confidentiality agreements, only on a need-to-know basis.

5. Data Storage and Security

Your data is securely stored and protected using:

Encrypted systems
Access-controlled databases
Regular audits and reviews of digital security

We implement reasonable measures to prevent unauthorized access, alteration, or misuse.

6. Your Rights

You have full control over your personal data. You may:

Request access to data we hold
Ask for corrections or updates
Request anonymization or deletion (where legally permissible)
Withdraw consent for non-essential data use

To request any of the above, please contact:
      Support@obcidiangroup.com

7. Cookies and Analytics

Our website may use cookies and analytics tools to:

Understand user behavior
Improve page speed and functionality
Provide you with a better browsing experience

You can disable cookies in your browser settings anytime.

 

 8. Children’s Privacy

OGCC does not knowingly collect personal data from individuals under the age of 16. If a child has submitted data, parents/guardians may contact us for immediate removal.

9. Third-Party Links

We may occasionally link to external websites for information or resources. OGCC is not responsible for the content or privacy policies of third-party websites.

10. Legal Jurisdiction

This Privacy Policy is governed by the laws of India, including the Information Technology Act, 2000 and applicable data protection rules.
All legal matters will fall under the *exclusive jurisdiction of the courts of Delhi, India*.